There is no way to predict what 2024 will bring except that your life will continue. It is entirely up to you how your life continues. The Question: Do you want to be like most people and be the same person next year as you are today, or come next December, feel you have stretched yourself and are closer… Read More »
A fortune teller, a Magic 8 Ball, or flipping a coin would be just as reliable as me predicting 2024’s job market. Nevertheless, I am willing to write my predictions of the 2024 job market so that when mid-December 2024 comes around, you can say, “Nick was right on the money,” or “Nick was way off base!” I… Read More »
Dear consumers, The holiday season is upon us. Therefore, sadly predictable, even with hyperinflation and an uncertain economy, our Western consumerism has begun its annual shift into high gear, resulting in our interacting with front-line hospitality workers (retail sales associates, baristas, restaurant servers) more than usual. You can tell a lot about someone by how they treat the… Read More »
Recruiters and hiring managers are time stressed. Therefore, they appreciate candidates who keep their communication brief, which shows the candidate is a professional who possesses proficient communication skills and who respects their time. Additionally, brevity gives the candidate the advantage of being heard or read, as opposed to being tuned out. Nowadays, attention spans are measured in seconds;… Read More »
The majority of job search advice is cookie-cutter, advice that is not new, just common sense. Despite following the advice of self-proclaimed job-hunting experts and career coaches, most job seekers struggle to find a job. Most advice does not get to the root of what it takes to succeed. Most people find hard truth advice, often a truism,… Read More »
On July 5th, Mark Zuckerberg launched the Twitter (now ‘X’) clone Threads seemingly as a stab at X/Twitter’s new owner and his nemesis Elon Musk. I can only surmise Zuckerberg saw X/Twitter as a “sinking ship” that he could take advantage of. Backstory: 15 years ago, Zuckerberg wanted X/Twitter. Apparently, he tried purchasing the bird app several times.… Read More »
The Hardest Part of Job Searching: Getting Noticed Recently, I was asked, “Nick, what do you feel is the hardest part of job searching? My answer, without hesitation: “Getting noticed.” Prior to 2005—I am ballparking—applying for jobs and sending thank-you letters involved fancy resume paper, matching envelopes, and plenty of stamps. Answering a job ad required effort akin… Read More »
On July 5th, Mark Zuckerberg launched the Twitter (now ‘X’) clone Threads seemingly as a stab at X/Twitter’s new owner and his nemesis Elon Musk. I can only surmise Zuckerberg saw X/Twitter as a “sinking ship” that he could take advantage of. Backstory: 15 years ago, Zuckerberg wanted X/Twitter. Apparently, he tried purchasing the bird app several times.… Read More »
The answer is “Yes,” however, the existential question is, “Can you live without social media?” How social media works: Me: “I prefer mangoes to oranges…” Random Person (hiding behind an anonymous account): “So basically, what you’re saying is that you hate oranges. You also failed to mention pineapples, bananas, and grapefruits. Educate yourself!” You can never win on… Read More »
When interviewing candidates or meeting someone at a professional event, I can tell how involved they are in managing call centres. How? By the words they use. Specifically, I am referring to terminology call center professionals use, such as AHT (Average Handle Time), ASR (Automatic Speech Recognition), CTI (Computer Telephony Integration), and SLA (Service Level Agreement). Code-like acronyms,… Read More »